Dear Councillor,

I’m writing to congratulate you on the excellent progress your council workers have made on the new car park. According to the flyer you kindly placed in my letterbox a while back, construction of the new parking lot was supposed to take 3-4 weeks. 6 weeks later and the workers are still going strong. I’m impressed by their dedication. Judging by the amount and frequency of their coffee breaks, they must be pouring their hearts into their work. I look forward to having their company at the construction site for many weeks to come.

Their dedication to quality in their work is also to be commended. Most teams have a ratio of one overseer to twenty or so workers, more if it’s a big project. Your team has taken quite the opposite approach and have chosen to increase the number of overseers. I ask you, how is a worker ever supposed to get anything done right if he doesn’t have twenty overseers constantly watching to make sure he’s not making mistakes? No wonder their work is always of such high standard.

Once again, thank you for assigning your best workers to their job. The quality of their work is famous in this area. Maybe when they’re finished with the car park you might consider putting them to the task of patching the pot holes. Unfortunately the beautiful patch job your last team spent five months completing washed away last week, just as they’d finished the job too. There’s no accounting for the weather.
 Yours sincerely,

An Appreciative Resident